Refund policy

We want you to love your Coastal Cowgirl piece. If something isn't quite right, we're here to help.

 

Return Eligibility

Coastal Cowgirl Swim offers a 14-day return window from the date your order is delivered. To be eligible for a return, items must be unworn, unwashed, and in original condition with all tags attached. Swimwear must be returned with the original hygienic liner intact, and items must be free of makeup, deodorant, stains, odors, and other signs of wear. A receipt or proof of purchase is required.

 

How to Start a Return

To start a return, reach out through our Contact page with your order number. Once your return is approved, we'll send instructions for sending your item back to us. Items sent back without first requesting a return will not be accepted.

 

Refunds

Once we've received and inspected your return, we'll let you know if it's approved. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

 

Exchanges

We currently don't offer direct exchanges. The fastest way to get the size or style you want is to return your original item for a refund and place a new order.

 

Damages and Issues

Please inspect your order when it arrives and contact us right away if an item is defective, damaged, or if you received the wrong item, so we can make it right.

 

Additional Information

Sale and final sale items are not eligible for return or exchange. Preorder items follow the same 14-day return window, beginning once your order is delivered. If you have questions about a return, reach out through our Contact page and we'll get back to you as soon as we can.